Industries / DTC brands, Shopify stores, subscription commerce
AI agents for ecommerce brands that sell while they serve.
AI agents for ecommerce answer shoppers instantly across chat, email, SMS and DMs, resolve order and return questions inside Shopify, recover abandoned carts in conversation, recommend the right product and keep subscribers subscribed. Every question becomes a buying moment, and your team focuses on product, merchandising and growth while the inbox takes care of itself.
Revenue leaks
Where do ecommerce businesses lose revenue?
Support backlog
Where is my order and return questions pile up and slow every reply.
Abandoned carts
Generic reminder emails recover only a small share of carts.
DMs and comments
Buying questions on social go unanswered for hours.
Subscription churn
Cancellations happen without a real save conversation.
The agent team
Which AI agents do we deploy for ecommerce?
Support agent
Resolves order, shipping, return and product questions across chat and email.
Cart recovery agent
Starts helpful conversations by SMS and chat with shoppers who left items.
DM sales agent
Answers product questions in Instagram and TikTok DMs and sends checkout links.
Retention agent
Offers swaps, skips and pauses before a subscription is canceled.
Content agent
Publishes product content and email campaigns on a steady schedule.
Named plays
The plays your agents run.
Support Deflection
- Trigger
- A customer asks a routine question or request.
- Agent does
- Resolves it instantly and takes approved actions on orders and accounts.
Faster answers and a lighter queue for your team.
Content Engine
- Trigger
- Every day, on your publishing schedule.
- Agent does
- Writes and publishes daily posts in your voice, then turns comments into DMs.
Consistent visibility that feeds your pipeline.
Review and Referral Engine
- Trigger
- A job, visit or order is completed.
- Agent does
- Asks happy customers for a review and a referral, and routes unhappy feedback to a manager.
A stronger rating and a steady stream of referred buyers.
A day in the life
What does a day with an agent team look like?
An illustrative day showing how agents work together.
- 8:00 AMSupport agent clears 140 overnight order-status tickets.
- 11:20 AMDM agent turns a sizing question into a $240 order.
- 2:05 PMRetention agent saves a subscriber with a flavor swap.
- 6:30 PMCart agent answers a shipping question and the shopper completes checkout.
- 9:00 PMContent agent schedules tomorrow's posts and email.
Which services power these agents?
Ecommerce FAQ
Does it work with Shopify, Gorgias and Klaviyo?
Yes. The agents read orders and customer history from Shopify, work inside your helpdesk and sync events to your email and SMS platform.
Can the support agent process returns?
Yes, within your return policy and limits. Exceptions wait for a team member's approval, and every action is logged.
How is this different from a Shopify chatbot app?
Chatbot apps follow scripts. Our agents understand context, take actions across your stack and are tuned weekly on your real conversations.
Free strategy call
See what an agent team could earn your ecommerce business.
30 minutes with our team. You leave with your top 3 agent opportunities and a clear plan.